“Time-Out Services have been an excellent cleaning partner at a number of our prestige offices within the UK. Their professionalism and team management skills have elevated the overall look and feel of our premises to a new level.
On several occasions our business has required cleaning projects outside of their contractual remit, such as extensive deep cleans of kitchen areas and exterior building cleaning projects, these have been completed to an excellent standard at a very competitive cost.”JG Engineering Consultancy Company
“Time-Out provides exactly what we need – a good quality cleaning service, provided by reliable and committed individuals. Regrettably, this is not always the case with other providers in this sector and so I am happy to recommend their services to anyone looking to change their cleaning contractor”.SR Food & Drinks Industry
“Time-Out have provided our business with a consistently exceptional level of service with high standards of workmanship from the inception of the contract. This comes after years of being disappointed with the poor performance and lack of service from major national companies.
It is rare to find a company, who together with its staff, are full of such passion, enthusiasm and motivation, and a positive attitude to the delivery of a service which is both reliable and efficient. It is also refreshing to find a company in the service industry that actually understands the meaning of customer service.
Our relationship with Time-Out has grown through trust and good communications and I would recommend them to any company who require a good quality cleaning service with an honest and open work ethic. They are a solid and reliable supplier of ours, and experts in their field.”EH National Power Supplier
“Following a very challenging period with my previous cleaning provider, it was certainly a thorough cleanse for me to employ Time-Out Cleaning Services. They inherited a challenging site with some inherent difficulties. I have found it refreshing to deal with a company who have a passion for not only their business, but that of their client also.
I am delighted our relationship has flourished over the last 4 years, and its testament to their high standards that my site of circa 30,000 sq. ft. is cleaned to such a degree, that the onsite cleaning team recently won a performance award.”KS Communications Agency
“The improvement to the cleanliness of the offices when Time-Out took over the cleaning service was seen immediately and continues due to the efficient supervision provided, together with the commitment/reliability from your cleaning team.
We have also received positive comments from external sources on the upkeep of office furniture cleanliness, which still appears to be ‘like new’ and this is also a testament to your team’s ability.”AB Transport Manufacturer
“It became quite clear from the offset of the contract award, that the priority and emphasis that Time-Out and their staff on site put on the importance of providing a quality service that matches the requirements of the client…looking a little further than just the daily office clean schedule, several initiatives have been implemented with your site based team to further enhance the levels of service provided to the buildings. The time, effort and costs that have been inputted into supporting the cleaning team to all gain their NVQ 2 qualifications is just further indication of the approach that the Directors and Managers of Time-Out believe in and work by.”KW Life Insurance & Pensions Provider
“In my opinion, Time-Out’s particular strength is their management and supervisory structure which translates down to a focused group of on-site cleaners. Compared to previous cleaning companies, this has resulted in a much greater degree of management and staff satisfaction within my organization.”MH Public Transport Provider
“I wanted to drop you a quick e-mail to say thanks again for you mobilising your team at short notice to help us yesterday when the water went off in the location causing us all sorts of challenges. Dwain was there getting stuck in doing what he could to help keep up the cleaning of the toilets and help us avoid any major dramas. This was much appreciated and something we are becoming quite accustomed to of Time-Out and your team – stepping in to support beyond the ‘day job’. Thank you once again.”ML Site Director
“Please find the information requested including our service KPI template which we score every month. Time-Out always score highly and if they score over 90% (which they do every month) it triggers a bonus. I would without question recommend Time-Out to other companies given the service provided to us over the years.”KOH Group Facilities
“I just wanted to say a big thank you for arranging the carpet clear up for me this morning. Thanks for your prompt response and also for answering your phone at such an unearthly hour.”JA Facilities Manager
“I concur with the thanks for Time-Out for achieving the high standard which we have become accustomed to since they were awarded the cleaning contract over two years ago.”DW Head of Facilities
“Just wanted to touch base regarding the process of extracting water from our carpets following our flood. Thanks to your mobile team my stress has been minimised by their hard work on site. From the moment they arrived I was impressed how organised they were. Together they relentlessly worked hard drawing water out. Several of my colleagues commented on this too. They communicated with me regularly and made me feel confident that the drying process would be done quickly. Thankfully the task was completed quicker than anticipated so that allowed me to move two teams back to their desks a day ahead of schedule. The carpets looks fabulous. Special thanks to your mobile team and to Time-Out in supporting me through a hectic week. ”KS Office Manager
“Just wanted to record - the toilets are always brilliantly clean - spotless in fact - she really is a good worker and I wonder how many people give her a “well done”. Anyway I have said to her I think she does a great job. Please will you pass this onto Time-Out. Thanks and regards.”BM